By Steven Deam Jr – CNC Industries, Inc.  Fort Wayne, Indiana

CNC Industries Completes AS9100 Rev C Upgrade Training and Internal Audit

Fort Wayne, IN – 02/19/2010

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CNC Industries, has been certified to the ISO 9001:200 specifications for several years.  In order to better serve their customers and demonstrate their commitment to compliance with the best industry standards, CNC Industries is completing their upgrade to the aerospace standard AS9100 Rev C.

The AS9100 Rev C certification is an expansion of the ISO standards and reflects the unique challenges of working with aerospace components.  By following the AS9100 Rev C standards CNC Industries will further increase their on-time deliveries, increase their quality, and further enhance their customer satisfaction.  With the improvements to the processes involved in precision machining and the associated procedures, CNC Industries hopes to fuel continued strong growth of new customers.

In order to complete the certification process as quickly and thoroughly as possible, CNC Industries brought in outside consultant firm and AS9100 specialists Oxebridge Quality Resources. (http://www.oxebridge.com/).   Oxebridge provided documentation upgrades, process and procedure analysis, and a full audit to the AS9100 Rev C standard.

As a precision machine shop CNC Industries has always focused on process improvement and the implementation of AS9100 will enhance their ongoing systems.

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CNC Industries is a Fort Wayne, Indiana based Job-Shop specializing in precision CNC machining, fabrication and assembly of application-critical and custom machined parts for the Aerospace, Defense, Medical, Industrial and Transportation  markets.   The company presently employs approximately 55 people.

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As we begin a new year we are happy to report that during 2009 CNC Industries donated thousands of dollars to charitable organizations.  These organizations include Riley Children’s Hospital in Indianapolis, Indiana,  Saint Jude Children’s Research Hospital, Ronald McDonald House, Make-A-Wish Foundation, The Leukemia & Lymphoma Society, The Salvation Army, as well as several other orginazations including several related to helping wounded and returning soldiers.

Even though sales are down due to the recession, we were pleased to donate the same amounts as previous years.

For more information on these on these charities…

Riley Children’s Hospital

Saint Jude Children’s Research Hospital

Ronald McDonald House

Make-A-Wish

The Salvation Army

At CNC Industries, we take customer satisfaction very seriously.   In fact, one of our favorite quotes is by Warren Buffet: “It takes 20 years to build a reputation and five minutes to ruin it. If you think about that, you’ll do things differently. ”

Each year we send out a survey to all of our customers to ensure that we are meeting or exceeding all expectations.  This year we asked questions designed to address the most common areas that are of concern to our customers.    We received responses from 80% of our customers and would like to share the results.

The following chart shows the compiled results of all returned surveys:

Ranked from highest to lowest:

With a rating of 3 being average, and given the fact that everything we supply is custom made – on demand, we are very pleased with the results of the survey.

In addition we would like to share some of the comments that we received on the survey:

“I can always count on CNC to make their delivery date”

“You were given very little lead time on these parts-and everything worked out great!”

“CNC has always stepped up and delivered if we needed product.”

“Our production has never halted due to CNC. Great job!”

“Quality is outstanding”

“No complaints from our assembly area-this is a good thing.”

“CNC is a valued supplier due to their excellent quality.”

“I have seen good pricing with my commodity.”

“CNC pricing seems to be competitive.”

“Always ready to respond to changes, uses forecast well and has parts available.”

“CNC reacts well to schedule changes and has quick turn times for engineering prototypes.”

“CNC is a worry free supplier, which is exactly what we want.  Keep up the good work!!”

“A++ on this one. Thanks to everyone involved!”

“CNC is always willing to assist in our engineering experiments. They always supply support as needed.”

We would like to thank all of our customer who responded to the survey.

Fort Wayne, Indiana

Steven Deam, Sr. President of CNC Industries, Inc. in Fort Wayne, Indiana is pleased to announce the promotion of Steven Deam, Jr. to the position of Vice-President of Finance and Dustin Kimbrell to the position of Vice-President of Operations.

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Steve Jr. joined CNC Industries as an applications programmer in 1996, while attending Brigham Young University.  Originally his primary responsibility was to design and develop an MRP system.   Within a year and half, he had developed a very usable and substantial system.  In December of 1997 Steve left to serve a 2 year mission for his Church.  Upon returning from his mission he returned to BYU and continued developing the MRP system.

In 2001 Steve transferred to Indiana University – Purdue University of Fort Wayne and began working for CNC Industries on a full time basis.  Steve has continued to develop “Job Manager” while taking on many other responsibilities.    Since 2005 Steve has been involved in the accounting, financial and administrative functions of the company.

During the last several years Steve has restructured numerous financial notes and has made many improvements to the company’s purchasing policies.   These changes, combined with the enormous efficiencies derived from the “Job Manager” ERP software have resulted in substantial performance improvements for the company.

Along with his financial and administrative responsibilities, Steve will continue to design and develop the second generation ERP system, Job Manager II.

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Dustin joined CNC Industries, in 1998 as a CNC Programmer / QA Inspector.   He came into the position with an extensive background in CNC machining  as well as quality assurance.  While in the position of CNC Programmer / QA Inspector, Dustin helped establish processes and standards for both areas.

In 2000 Dustin was promoted to Production Supervisor.   In that position his primary responsibility was Planning and Scheduling of the workload to insure on-time deliveries.   Dustin was promoted to Co-Plant Manager in 2001 and promoted to Plant Manager in 2003.

While serving as Plant Manager for the last seven years Dustin has been the Management Representative for the company’s ISO Quality Management System.   Additionally, as part of his Plant Manager responsibilities Dustin supervises; Hiring and Termination of employees, Disciplinary Actions, Performance Reviews and Wage Adjustments.  Serving as the company’s primary customer contact, Dustin supervises all pricing, and has been instrumental in negotiating many long-term purchase agreements.

On behalf of the company, Dustin was recently awarded the Bronze Chairman’s Award in the category of “Enhancing Customer Performance” from BAE Systems.

For more information call 260-490-5700, or visit CNC Industries’ website at www.cncind.com

By Steven Deam, Sr. – CNC Industries, Inc.  Fort Wayne, Indiana

August 13, 2009

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This has been an interesting week for CNC Industries.   After placing a sign in our front yard a few weeks ago which states:  100% Hard working people here / ZERO stimulus dollars at work here, I was first interviewed on-camera by Indiana’s NewCenter of Fort Wayne, Indiana.     After reading their printed report

By Steven Deam, Sr. – CNC Industries, Inc.  Fort Wayne, Indiana

August 11, 2009

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On Monday, August 10th, 2009 I was interviewed about the stimulus sign that I placed in front of CNC Industries.   After watching the interview, I feel that my message was presented with the tone that I am upset because there is nothing in the stimulus bill for “my” business.    That is not my message at all.

To clarify things, what I was trying to convey in the interview is the fact that I have yet to find anything in the stimulus bill that will help most small businesses create jobs.  It is my opinion that despite the huge amount of money allocated for stimulus, small businesses are being overlooked.

Collectively small businesses are the largest creator of new jobs – creating between 60% to 80% of new jobs.   Given that fact, I think it only makes sense for a reasonable amount of the stimulus money to go toward helping small businesses create solid, long term jobs.   I believe that tax relief for small businesses and their employees is one of the best things that could be done to stimulate business growth and to improve the economy.

At the end of the interview, the interviewer asked me: “In conclusion what is your main message with the sign”.   I answered by saying that the top part of the sign was the main message.  That CNC Industries has a group of hard-working people who just want to carve out a decent living for themselves and who are trying their best to make it on their own.

The fact of the matter is that I do not expect any help from the government and I plan for CNC Industries to survive this recession just as we have survived past recessions  – by operating as lean as possible and by seeking additional customers.

As with most small manufacturing companies in the area, CNC Industries pays good wages and provides good insurance as well as other benefits.   We simply want to be able to continue creating good, steady jobs for people.

For reference, 

By Steven Deam, Sr. – CNC Industries, Inc.  Fort Wayne, Indiana

August 10, 2009

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CNC Industries, Inc., a Fort Wayne Indiana based small business has placed a banner in their front yard that reads:  100% Hard working people here – ZERO Stimulus dollars at work here.   The message expresses the frustration of the company owners over the fact that very little, if any, of the $787 billion dollar “American Recovery and Reinvestment Act of 2009” is being used to help small businesses.

Steve Deam Sr., explains that the sign is not intended to be a political statement, rather a statement of fact.   Despite the promises that the stimulus bill will help create jobs, and despite the fact that small businesses account for the largest creation of new jobs, Steve has yet to find anything in the spending bill that will benefit CNC Industries, or most other small businesses that he knows of.

According to Steve Deam, Sr. he has received very positive feedback since putting up the sign.   Steve plans to the leave the sign up until he can find anything in the stimulus bill that will actually help CNC Industries, Inc. create jobs.

During the first half of 2008 CNC employed 67 people and was well on its way to 100 employees.  Since November 2008, CNC Industries has been forced to lay-off over half of its workforce.

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